Find answers to all of your questions here

TPE dolls are softer and more affordable – great for beginners. Silicone dolls are more durable and realistic – ideal for long-term collection. Check our [Material Guide] for details.

Yes. We use plain, unbranded outer packaging with no sensitive descriptions on the shipping label. Learn more about our [Discreet Shipping].

TPE dolls require regular cleaning, oiling, and powdering. Silicone dolls are easier to maintain. 

All dolls are made of food-grade TPE or medical-grade platinum silicone, with sturdy stainless steel skeletons. We offer a one-year warranty – extendable to three years on select products.

Yes. We offer customisation options for skin tone, hair colour, eye colour, makeup style, height, weight, and proportions. For special requests, please contact our customer service team.

We have in-stock warehouses in the US, Germany, Poland, and other countries. In-stock orders typically arrive within 3-7 business days. Out-of-stock items may take 15-30 days for production.