Privacy Policy

Last Updated: August 2026

At YLXH Doll Shop (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name

  • Email address

  • Shipping address

  • Billing information

  • Phone number

  • Order details

  • Payment information

  • Website usage information, including cookies and browsing activity

We only collect information necessary to provide our services, process orders, and improve your shopping experience.

2. How We Use Your Information

Your information may be used for:

  • Processing and delivering your orders

  • Providing customer support

  • Sending order updates and service notifications

  • Improving our website and products

  • Preventing fraudulent transactions

  • Maintaining website security

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments are processed through secure payment providers. We do not store complete payment card information on our servers.

Your payment details are protected using industry-standard security technologies.

4. Discreet Shipping & Privacy Protection

We understand the importance of privacy.

All orders are handled with confidentiality. Packaging is designed to protect your privacy and does not display product details or sensitive information.

Your personal information will only be used for order fulfillment and customer service purposes.

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Analyze website performance

  • Provide better services

You may disable cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party services for:

  • Payment processing

  • Shipping services

  • Website analytics

  • Customer communication

These providers only access information required to perform their services.

7. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online transmission method is completely guaranteed to be 100% secure.

8. Your Rights

You may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your personal information where applicable

To make a request, please contact our support team.

9. Contact Us

If you have questions about this Privacy Policy, please contact us through our website contact page.

By using this website, you agree to the terms described in this Privacy Policy.